❓ Frequently Asked Questions – Solmaroc

📦 Orders & Shipping

How can I track my order?

Once your purchase is completed, you will receive a confirmation email with a tracking number. You can follow your order status directly through the link provided.

How long does shipping take?

Orders usually arrive within 5–12 business days in the United States. International shipping may take longer depending on the destination country.

🔄 Returns & Exchanges

Can I return a product?

Yes, you can return any product within 14 days of receiving it, as long as it is unused and in its original condition.

When will I receive my refund?

Once we receive and inspect the returned item, your refund will be processed within 5–10 business days to your original payment method.

🛍️ Products & Availability

What if the product is out of stock?

If an item is out of stock, you can register through the “Notify me” button to receive an alert once it’s available again.

Are your products high quality?

Yes, all our items are made from premium cotton with professional printing, ensuring comfort and durability.

💳 Payments

Which payment methods do you accept?

We provide secure payments via Visa, MasterCard, and PayPal.

Is payment secure?

Yes, our store is protected with SSL certification, and all payments go through trusted global gateways.